Privacy Policy

Statadventure, LLC (“Statadventure,” “we,” “us”) respects your privacy. This policy explains what information we collect through statadventure.com, how we use it, and the choices you have.

Information you give us. When you use our contact form, request a call through our scheduling form, or email us, we receive the details you provide, typically your name, email address, company, and the message or problem description you send. Please do not send sensitive personal data, confidential customer or supplier data, or controlled technical information through the forms. We will tell you how to share documents securely if a project needs them.

Information collected automatically. When you visit the site, standard technologies such as cookies and similar tools may collect technical information such as pages viewed, approximate location, device and browser type, and referring page. We use Google Site Kit and Google Tag Manager for this purpose.

• To respond to enquiries and schedule calls.
• To prepare and deliver services you request.
• To understand how the site is used and improve it.
• To send you a requested resource and, only if you opt in, occasional related updates.
• To protect the site and meet legal obligations.

We do not sell your personal information.

We share information only with service providers that help us operate the site and our business (for example website hosting, form handling, analytics and scheduling providers), when required by law, or as part of a business transfer. Those providers may only use the information to provide services to us.

You can control cookies through your browser settings, and you can opt out of Google Analytics using Google’s browser add-on. Blocking some cookies may affect how the site works.

If you receive a marketing email from us and want to stop, use the unsubscribe link or contact us through our contact page and we will stop sending marketing emails. We may still send service messages about work you have requested.

We keep information as long as needed for the purposes above or as the law requires, then delete or anonymize it. We use reasonable administrative and technical safeguards, but no website or email system is completely secure.

Depending on where you live, you may have rights to access, correct or delete personal information we hold, or to object to certain uses. To make a request, contact us through our contact page. We may need to verify your identity first.

This section covers the Statadventure Optimization Lab at lab.statadventure.com, including its live demo.

Your account and your workspaces. When you create an account we keep your name, e-mail address and company. Your password is stored only as a one-way hash. The data you load into your workspaces belongs to your team. We use it only to run the Lab for you. We do not use it for analytics, and we do not use it to train AI models.

How the Lab is used. To improve the Lab, it records which pages, tabs and buttons are used and for how long. It also records the app version, a rough screen width, and where errors happen. It does not record the data in your workspaces, your files, anything you type, or the questions you ask the AI assistant. These records are linked to your team and user account and kept for up to 13 months. A team owner can turn them off under Account → Privacy. We do not record visitors whose browser sends a Global Privacy Control signal.

Improving our AI features. We use a team’s usage records to improve the Lab’s AI features only if a team owner turns this on under Account → Privacy, and it is off until they do. Before that use, team and user identities are replaced by codes.

The AI assistant. When someone on your team asks the AI assistant a question, we send the question to our AI provider to produce the answer, together with a summary of their results if they choose to include one. Our provider may not use it to train its models.

The live demo. The demo runs in your browser on sample data, or on files you choose to load. Files you load stay in your browser tab: they are not sent to us, and they are gone when you close the tab. If you ask us to e-mail you a result, we keep your e-mail address, the company name you enter and the report for 30 days, and send you one e-mail with a link to it. If you loaded files, the report can include results from them, and we keep it only if you tick the box to agree. We contact you about the Lab only if you tick the box to agree.

Partner referral links. If you arrive through a partner’s referral link, the Lab sets a cookie for 30 days that records which partner sent you. We use it to credit that partner if your company signs up.

This site is for business audiences and is not directed to children under 13. We do not knowingly collect their information.

Our site may link to other sites, such as Facebook and X. We are not responsible for their privacy practices.

We may update this policy and will change the “Last updated” date when we do.

Questions about this policy: use our contact page. Statadventure, LLC is based in Burlington, Massachusetts.

See also our disclaimer.